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Reviews and contributions written by NM

Fluid Reviews

Picture of Balans Soho Society, Soho, London

Balans Soho Society, Soho (Bar / Restaurant)
“Balans general level of service and quality has declined over last few years. We were treated appallingly on new years eve. Booking made 2 weeks in advance with friends. We turned up and manager denied this (even though they confirmed a few days before). Left standing outside for over half an hour until they decided we were worthy of a table. Food terrible and pointless complaining as no-one cares. Advice - steer clear of Balans. Their attitude to customer service is 'take it or leave it' and staff are too concerned with looking in the mirrors rather than trying to make dining there an enjoyable experience.”
Atmosphere: Value: Quality:
NM, London 01 Feb 08

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