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Reviews and contributions written by Sarah

Fluid Reviews

Picture of Bloom, Fulham, London

Bloom, Fulham (Bar / Restaurant)
“ After paying a £65 bill we refused to pay the discretionary tip. This was because 2 soda waters cost us £9, the food was overpriced for the quality and the service was very poor. Instead of an apology and thanking us for our constructive criticism we were told that we HAD TO PAY and we would not be welcome back. We were then followed down the street by the waiter who repeated the same. Justification of bad service right there. There was nothing on the menu that mentioned a compulsory service charge. Appalling and disappointing. What is discretionary service charge? This is a payment suggested by the restaurant, which the customer is totally free to make or not. http://www.bha.org.uk/discretionary-tips-service-changes-code-of-practice/ ”
Atmosphere: Value: Quality:
Sarah, Fulham 08 Jun 15

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