The Bletchley, Chelsea (Bar)
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Sam Deave, Fluid London reviewer 13 Jan 20}

Skål, Angel & Islington (Restaurant)
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Fergus Price, Fluid London reviewer 11 Dec 19}

Tagine, Balham (Restaurant)
“The Tagine has a policy whereby guests must spend a minimum on food. This policy is not stated at the time of booking or on the website. If guests fail to meet this minimum spend, the management team/waiting staff pressures the guests to order more or to leave. During my experience, my friends and I ordered several starters with the intention of ordering mains after. Also, we brought our own alcohol in accordance with the BYOB policy. The owner, who at the time could not guarantee we would proceed to main courses, told us he was ‘not making money on this’ and that we should order more or leave. From this experience I believe the minimum spend is roughly a starter + mains per person. The owner’s tone was rude and my friends and I felt embarrassed by the confrontation he initiated. Upset by the exchange, we cancelled our order. As we were seen outside by our waiter, the owner stood shooing us and gesturing to the door. The clear implication of the interaction was that by ordering only starters at the beginning of our visit, and thereby violating the minimum spend, we were being cheap. The Tagine treats its guests based on whether they spend a sufficiently great sum of money. Warm hospitality is not afforded to all diners. This is truer given that other poor reviews cite rude staff and spending pressure as reasons for bad feedback. As someone who works in hospitality, I believe that all paying customers are guests. Staff should never seek to pressure or embarrass diners and should clearly communicate minimum spends.”
Atmosphere: Value: Quality:
Zokouri, Balham 06 Feb 20

Sky Bar London, Westminster (Bar / Restaurant)
“Abysmal night We booked and paid £195 (including discount) per person for the New Year’s Eve party to make the most of a 360 view of the fireworks which should have included : - a welcome champagne glass (which we didn’t get) - complimentary shots (which we didn’t get) - access to a cinema room (which we didn’t get) - Dom Perignon (which we didn’t get) - a « survival kit »(which we didn’t get) In summary, all that which was promised as part of the reservation disappeared on the night.... After talking to a member of staff they told us that with this reservation we only get the view and nothing else. Avoid at all cost the next AtmosphereVenues events - they are charlatans and thieves!”
Atmosphere: Value: Quality:
Max, Paris 02 Jan 20